Functions / Responsibilities

About 1Balance: 

1Balance is a personalized nutrition company that helps you be in your optimally balanced healthy zone, more often. At 1Balance our aim is to combine the best of traditional medicine, herbal science and personalization to create nutritional supplements and foods that are made with highest quality natural ingredients, just for you. We strongly believe that healthcare should be personal and holistic. Our Personalization technology goes beyond just standard deficiencies, into your body type and needs and maps it with the latest in herbal science research and the knowledge of the experts in practices like Yoga, Ayurveda, Diet and Nutrition and Naturopathy.
https://www.linkedin.com/company/1balanceinc/


Role: CSR
Experience: 1-3 yrs
Location: HSR Layout, Bangalore.


Job Requirements:
Candidate should have good communication skills.
Candidate should have knowledge of writing Emails, SMS, Messenger and Whatsapp to customers and Colleagues
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

CONTACT DETAILS : mrunalini.nk@gmail.com

https://www.linkedin.com/company/1balanceinc/

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