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Food Revolution - BUSINESS DEVELOPMENT EXECUTIVE , CUSTOMER CARE EXECUTIVE

Posted on: 00/00/0000            Apply by : 26/12/2019
Karnataka, Bengaluru
  • Experience : Not Specified
  • Salary : ₹ 200000.0000 - 300000.00

Functions / Responsibilities


About us

Food Revolution is a new kind of farm and organisation for a new kind of world. We’re a
soil-less farming company comprised of passionate people determined to solve systemic
problems in our food system.
At Food Revolution, we’re on a mission to transform produce from a bland commodity to a
good movement.
But what does that mean? And why are we so deeply invested in bringing this mission to life
in local communities around the world?

From a commodity
Food Revolution’s mission began in 2017 while traditional farming has the ability to feed lots
of people, producing large volumes of food cheaply comes at quite a cost.
Most produce is involved in a long, inefficient distribution. This journey results in waste,
countless miles of transportation, and has changed the very makeup of the food we eat.
Crops are bred, grown, and packaged to increase the shelf life – not to create great flavor and
better nutrition. Think tasteless iceberg lettuce or watery tomatoes.
Agriculture has developed to solve for year-round produce availability, but it’s come at the
expense of the loss in variety, nutritional value, and perhaps most importantly, taste, increase
health hazard, and freshness.
We at Food Revolution decided to envision a different food system, one optimized for
unparalleled taste and experience rather than anything else. And that’s what we’re bringing to
life on our farm and the farms adopted by us.

To a purposeful movement
We know that produce can be so much more than just a commodity, and that’s why we are
committed to expanding the availability of quality, delicious produce.
We also know that solving for the deficits in the current food supply and distribution systems
is a complex undertaking.
The good news is that millions of people want what we want and together, we can build a
better system. In three steps, here’s how we plan to do it:

1. Remove waste from almost every step in the supply chain to grow produce that is more
flavorful, pesticide-free and fresher than it has been in years. This will result in healthy
delicious food in every bite.

2. Build farms near you. We’re bringing back local farming that meets communities where
they are, so you don’t have to settle for underwhelming produce that’s traveled hundreds, or
even thousands, of miles.

3. No use of pesticides, synthetic fertilizers, or GMOs. This allows us to grow produce as a
force for responsibility and enjoyment so that you can feel confident that your mouth
watering meals are driven by responsible farming practices.

Food Revolution is produce with purpose and we’re reimagining farming for a more
responsible, better-tasting future.



Why this mission matters
In the last 125 years, we’ve added six billion people to the planet and are currently running
out of land where it’s economical to grow crops. Simply put, we need innovative ways to
meet the ever-growing demand for fresh fruit and vegetables.
Just like the world needed the steel plow and the tractor, new and sophisticated agricultural
systems are what we need if we want to continue to feed the 7 billion people currently on the
planet.
Our goal is to give people more delicious produce, while at the same time building a future of
farming that can produce food that’s healthier and more convenient.

Join us to create a better food system
Food Revolution is committed to helping people living healthier, happier, and more abundant
lives. We know that food can inspire joy.
We also believe in doing what’s best for the planet and promise to offer the most enjoyable
produce specifically grown to delight and inspire you. But we can’t do this alone.
So we are looking for people who resonate with our philosophy and are customer obsessed
and are ready to solve needs of our clients
Will you join us in helping to transform produce from a commodity into a
delicious movement?

If you’re down for the cause, please write to us at akanksha@foodrevolution.in. With your
help and support, we will bring this real food revolution to life!

Job Descriptions:
SALES &
BUSINESS DEVELOPMENT EXECUTIVE
The Sales and BDE person will be the face of the company and should be able to maintain
fruitful relationships with clients and address their needs effectively. To look out for
opportunities to expand the current business and induct new clients. To rigorously work
towards enhancing customer buying experience
ï‚· To roll out the B2C initiative
ï‚· Manage, Monitor the acquisition of new consumers
ï‚· Branding and communication execution and implementation
ï‚· Fulfilment of orders and payments via WhatsApp/website ordering system
ï‚· Get consumers to subscribe
ï‚· Ensuring end to end deliveries and payments realization
ï‚· Coordinate with Accounts for any payment related issues for consumers
ï‚· Any complaints issues, feedback and action
ï‚· To enhance the customer buying experience
ï‚· Manage excess produce business opportunities to sell
ï‚· Placement of orders to the backend team basis consumer subscription orders

ï‚· Monitor methods/processes for order management and flow to ensure orders continue
to process correct and in a timely fashion.
Experience: Graduates/ BBA- Freshers or 0-6 months exp
Fluency in English and Kannada
Skills required:
 Strong problem-solving
 Proficient in all forms of communication
 Basic Computer & Digital skills
 Detail oriented; strong organisational and time management skills
 Self-motivated
 Able to maintain and build effective relationships with team members and cross
functionally with other members of the organisation
Work: On field
Joining: Immediate
Salary: 3 lacs/ P.A.

CUSTOMER CARE EXECUTIVE:
The Customer Care Representative is responsible for establishing and maintaining positive,
successful relationships with customers on behalf of the company by taking complete
responsibility for each customer interaction and ensuring all customer requirements are fully
met. The Customer Care Representative strives to delight the customer through courteous
interactions, responsive resolution of concerns, strong follow-up and attention to detail.
Customer Service
ï‚· Managing consumer queries come via website /whatsapp/SMS/Calls
ï‚· Attend to complaints related to delivery, product or payments etc, resolve within time
limit coordinating with the team and respond to consumers
ï‚· Tracking timely order delivery, in case of delivery issues coordinate with team to
ensure resolution and speak with customer to resolve issues thereof
ï‚· Maintain superior customer experience
ï‚· Document all enquiries for tracking purposes
ï‚· Managing special circumstances and needs based on inquiries.
ï‚· Feedback from customers
Experience: Graduate/ 0-6 months experience
Fluency in English and Kannada
Skills required:
 Strong problem-solving and critical thinking skills
 Detail oriented
 Time management skills
 Self-motivated

 Able to maintain and build effective relationships with team members and cross
functionally with other members of the organisation
Work from home opportunity, required to come for weekly meetings
Joining: Immediate
Salary: 2.4 lacs /P.A


CONTACT DETAILS : akanksha@foodrevolution.in 


https://foodrevolution.org

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