Functions / Responsibilities

TLG Relationship Associate 

Are you a strong leader and team builder, while setting the example for all other team members in hard work and providing outstanding customer service? Can you relate well to children, parents, and team members, and have superior communication skills. Are you physically fit, energetic, and enthusiastic? Are you organized with foresight and attention to detail, as well as have the ability to juggle several tasks and adapt well to change? Are you confident of your ability to market and sell TLG program at every opportunity? – If you answered yes then this job is for you!

A Little Gym - Relationship Associate is a full-time career level position, responsible for the overall operational performance in terms of revenue generation, sales and marketing and customer relationship management of The Little Gym Centre.  The relationship associate reports into the center head  of The Little Gym and the Head of Operations  India:

Roles and Responsibilities:

• You will have a direct responsibility of driving, managing and reporting revenue for the respective Little Gym that you manage.
• The Little Gym is a business that is driven by people who are passionate and committed to building this brand and spreading its awareness efficiently, as the relationship manager, you will manage all marketing activities to spread the word about the gym and to increase student enrolments at The Little Gym
• In this role you will be responsible for selling the TLG program to new and existing customers and also effectively managing retention of customers
• At the Little Gym, we believe in adding continuous value and building long lasting relationships with customers, the relationship manager will be responsible for maintaining these positive customer relationships and for providing outstanding customer service for all TLG customers
• The relationship associate is also responsible for managing data on daily basis; you will be responsible for preparing weekly reports on sales, customer visits, conversions and retention. You will be presenting this information to the management on a weekly basis.
• You will also be responsible for teaching classes, to stay connected with the Little Gym product.

Relationship Associate Desired Talents:

• Accountable
• Drive – Sense of Urgency
• Proactive – Self motivated
• Goal Oriented
• Ability to Multi-task
• Sociable – understands people
• Positive, Warm Personality
• Superior Communication
• Ability to motivate and inspire others
• Detail Oriented
• Organized
• Strong Work Ethic

Relationship Associate Desired Experience/Qualifications:

Background or academic/training in any of the following is ideal—

•  Sales and/or Retail
• Operations Management
•  Extensive Customer Service
•  Human Resources
•  Child Development or Education
•  Computer Literacy
•  Basic Financial Management
•  Gymnastics, Athletics, or Physical Education
• Counseling
• Psychology
• Mass Communication

For 30 years The Little Gym has set the standard for progressive motor-skill development, by providing children with a foundation of confidence through non-competitive, gymnastics-based programs.  Our Parent/Child, Pre-K and Grade School classes are all taught in a fun, safe and nurturing environment, which encourages children to develop at their own pace.

Why is The Little Gym a great place to work?

• Global Brand
• No1 in the holistic child education space across the world
• Vision to build holistic child development & a strong TLG Community where parents and children enjoy building confident and happy children who will become confident and successful adults.
• Strong sense of fulfilment
• Keep fit as you work
• Competitive compensation
• Comprehensive ongoing career training
• Fun, high energy work environment
• Excellent opportunity for career growth & advancement 

 For Details Contact: npeters@thelittlegym.in

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