Functions / Responsibilities

Company Profile:

Rentomojo was founded by IIT-M alums and serial entrepreneurs who worked out of almost every major city in India in the last five years. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. Rentomojo offers online rental service helping you set up your home at easy and affordable rentals. 

We have amazingly affordable options for you to bring your relocation alive. Our hassle free approach to renting is characterized by our packages which are just a click away and delivered free of cost. 

We're here to change the way shopping is done because we believe that 'Renting Is The New Buying'.

Why work with us?

Hey! Not to brag, but we're really fun people who you’d love to be around. Don't believe us? Read on.

If you hate monotonous, long processes, hierarchy, formals and formalities, you'll love Rentomojo! We're all people who love creativity, innovation and are driven by impact. We believe in creating a fun and flexible work environment and we're perfectly fine if you don't have a college degree.However, there are a few things that we're very particular about, like knowing Andaaz Apna Apna dialogues by heart and sharing our love of all things quirky.

As a part of Rentomojo, you'll be loved, teased, respected and treated as one of the family members. Our super talented family includes everyone from the biker bro guy to the protective didi lady. We also have game nights, office karaokes, team outings, happy lunches and random jam sessions where we make puns and call each other funny names. When we're working, we still make puns and call each other funny names. If you think you enjoy humour (both good and really, really bad) and will feel at home here, apply for the current job openings!

Job Description - Customer Care Executive

• Possess great written communication (No SMS language, please).
• Willing to answer calls, email and chat and be open to learning to use other new channels or processes.
• Willing to be an excellent customer advocate internally and stand up for what's right by the customer.
• Willing to work fast and be flexible with work timings/schedule and availability.
• Willing to make sales calls, more like tele-sales.
• Have knowledge of and be an active social media user.
• E Commerce and hospitality experience is a huge bonus.
• Fresher’s are more than welcome.
• Willing to work on weekends.

Role:

For you to fit into this role you should be someone who can talk on the phone, send emails out in lightning speed and chat up with our clients and help them out with their numerous queries plus who can also do sales(more like tele-sales). Just make sure our clients are happy at the end of every interaction! Your role will involve you being a multi-tasker, handling multiple responsibilities and customers at the same time.  Let's be honest. Client servicing isn't easy and we aren't looking for people who want it easy. Being driven to focus on every single detail and being empathetic to people should come naturally to you. If you are committed to learning a lot, taking ownership of every client/order end to end and have an impeccable sense of work ethic, we should meet. 

Those interested may email their resumes to neha.jain@rentomojo.com ASAP.

 

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