Functions / Responsibilities

About Zoomcar :
Zoomcar is a Self-Drive car rental service which allows you to rent cars by the hour, day, week, or month. We have a wide variety of cars and many locations, in fact you can find us in your neighborhood. Basically, we save you the cost and hassle of owning a car while giving you all the good parts: convenience, mobility, and independence.Zoomcar officially hit the roads of India in February 2013 with 7 cars at a single location in Bangalore. At present, we have ever increasing fleet of vehicles across more than 100 locations in Bangalore, NCR, Pune, Mumbai and Chennai. We offer more than 10 models covering hatchbacks, sedans, SUVs and luxury cars.

Experience : 0 (Fresh graduates)
Department/Business: Product Operations

Educational Qualifications: Any graduate (Except MBA), Basic Knowledge on Computers, Microsoft Office Suite, and Internet applications.We require fresh graduate who has completed Bachelor of Art in English in 2015.

We have around 10 position for this.

Responsibilities of this position:

• EXECELLENT COMMUNICATION BOTH IN WRITING AND ORAL MUST IN ENGLISH


• Deliver efficient, effective, professional and courteous service to intermediaries and customers


• Address all customer and agent requests and queries within established timeframes and service levels


• Take follow up action in respect of customer queries, requests and complaints and ensure effective closure


• Be proactive towards service level timelines and quality metrics as defined in the delivery model

 

Selection Process: 
1) Initial round of written test 
2) Group Discussion 
3) Face to Face

Contact: swetha.b@zoomcar.com

Apply