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Functions / Responsibilities
Functions/Responsibilities
Translate
overall Citrix requirements and objectives into technical strategies and
project plans.
Support
Citrix Presentation Server / XenApp Infrastructure Servers, with load management/balancing,
monitoring, problem resolution, enhancements, and capacity planning
Support
remote users through the Citrix Secure Gateway, and dedicated links.
Work
collaboratively with technical teams and vendors to provide advanced technical
consultation on design, implementation and integration (when applicable) of
Citrix environment.
Evaluate
gaps between strategies and operations to implement process improvements in all
aspects of systems implementations and workflows, identifying standard procedures,
optimizations, automation, and improvements; then promoting them through
coaching and training.
Engineer
appropriate Citrix technology solutions for various Applications using Citrix
XenApp/XenDesktop
Presentation
Server, XenApp, XenDesktop, XenServer, Netscaler, Microsoft Application
Virtualization, and related technologies. Strong focus on the newer
technologies, specifically XenDesktop and VDI.
Setup,
configure and maintain Citrix based computing environments to support research Projects.
Provide
guidance to other members of the organization as to security and maintenance
best practices pertaining to Citrix platforms
Provide
written project requirements, design specifications, implementation plans and
project schedules to the Project Review Committee based on provided
requirements.
Research
and provide input on new and upcoming technologies and determine how they can
be leveraged within the organization.
Troubleshoot
and diagnose performance bottlenecks and application failures on Citrix
platforms.
Coordinate
system development tasks to include design, integration and formal testing.
Confers
with project personnel to provide technical advice and resolve problems.
Establishes
effective practices for third level support.
Serve
as a technical resource for Business Units, Store Systems, and other groups in
the development of standards, system design, and integration.
Develop
system architecture to support and improve business operations.
Develops
quality assurance test plans.
Develop
resource plans for projects that require engineering resources.
Skills required
Citrix
XenApp, Citrix NetScaler, Citrix Storefront/Web interface, Citrix policy
management, VMware vSphere, Active Directory, Group Policy, Windows registry,
Mandatory Profiles, DNS, DHCP, DFS, EMET, Windows 7/Server 2008 R2/Server
2012 R2, Windows 10, Microsoft Office 2010/2013/2016
Domain of work
Other Details
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