Functions / Responsibilities

Functions/Responsibilities

Assist in providing service for business and technology teams

•                  Continuously review changing customer needs while managing financial goals

•                  Planning the appropriate level of operations resources to prevent and restore technology failures via knowledge based recoveries

•                  Driving efficiency and productivity in the technology operation center

•                  Acting as the primary contact and escalation for operations

•                  Performs day-to-day service operations against service level agreements

•                  Ensures key business objectives are met through service delivery

Skills required

Bachelor’s Degree B.A./B.S or equivalent work experience

•                  Minimum of 1 year business/technology experience

•                  Demonstrated track record of effective results oriented tasks

•                  Ability to work in a fast-paced and rapidly changing environment

•                  Analytical, reasoning, and negotiations skills

Domain of work

Other Details

Contact me on +91-7259534588 and send in your CV chinmay.jethwa@target.com

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