Functions / Responsibilities

Job description – Academic Coordinator

 

About Institute of Product Leadership:

As the Indian economy evolves from outsourcing to ‘product creation’, organizations are looking for product leaders as opposed to just technology managers. The Institute of Product Leadership (IPL) was formed in conjunction with the Executive Product Industry Council (EPIC). IPL's programs are designed for professionals, enabling them to accelerate their career, transform into a leadership role and internalize entrepreneurial thinking. Our participants acquire the skills to build innovation in the global context and that of emerging markets.

Acedemic Co-Ordinator will be reporting to Senior Director of Biz Operations and will be responsible as a single point of contact in supporting one or more cohorts in enabling best learning experience throughout the program and managing the delivery of best campus experience from admission to graduation

Job Responsibilities:

• Manage the engagement of all admitted participants and university admission formalities till the commencement of the program
• Keep the cohort well engaged and provide personal connect to each participant with a deeper understanding of their needs and issues and respond in a proactive manner
• Ensure all program or course related queries and issues are resolved in a timely manner throughout the program
• Manage the readiness of Learning Management system for the class for access to all learning related materials & calendars in a timely manner with accurate information throughout the program
• Ensure cohort is well prepared and well communicated before any class session or lab session or any guest speaker session
• Ensure faculty is well prepared and well communicated before any class session
• Ensure readiness of technology and any other requirements necessary for any class session campus or online or any guest speaker session
• Hosting of any online class session
• Ensure smooth functioning of all campus related logistics and catering working with campus operations manager
• Ensure cohort is well enabled post the class session with materials and videos in a timely manner
• Coordinate and manage the execution of assessment plan for all courses with the cohort
• Manage the planning and execution of key program events like program orientation, term immersion and graduation etc.
• Proactively manage shaping the behaviour of the cohort in program engagement and academic performance with rewards and recognition
• Proactively research and deploy and optimize technology tools to enhance the learning experience for the cohort
• Ensure the program cohort repository for all class materials data and tracking data are all kept up-to-date
• Manage the implementation of program policies with the cohort including timely collection of all payments and assessments

   

Demonstrated skills around:

 

• Excellent verbal communication and problem solving skills
• Diplomacy and communication skills to handle any customer complaints and emergencies in a level-headed manner and dealing with tough customers
• No fear of decision-making and very good negotiation skills
• Meticulous attention to details to deliver best of class campus and learning experience in every aspect
• Strong people leadership skills to work across and influence senior and junior campus staff without any authority in addressing campus related issues and improvements
• The ability to multitask and manage time

Qualification :

Post Graduation in any field (preferably Management).

Contact Details:

Email: sameeksha@ipl.edu.in

https://www.productleadership.com/

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