Functions / Responsibilities

Functions/Responsibilities

Reach out to existing customers to gather feedback and understand their concerns.

Address customer concerns and provide immediate resolutions.

Maintain good rapport and relations with customers

Ensure high levels of customer satisfaction

Skills Required

Excellent communication skills - written and oral

Ability to think quickly and respond on one's feet

Ability to handle customer pressure

Fluent knowledge of English and Hindi

About our Company

enEXL is a Bangalore-based FinTech start-up in the retail domain. Our product, BluPay, is deployed across more than 100 sites in the B2B space. We are the largest player in mPOS solution in India.

BluPay specialises in last mile engagement with the customer, providing unlimited opportunities for enterprises to upsell using proximity solutions and real-time analytics.

About our Team

We are a mix of brand-building technologists, designers, data crunchers, payment specialists, industry subject matter experts, and marketers who

- approach our work with curiosity and candour

- align our offering to our client’s Customer and Employee Experience goals 

- pride ourselves on working with responsibility and integrity. 

We are Team BluPay.

We are looking for someone who is willing to:

- Adopt to the start-up culture.

- Internalize that the customer always comes first.

Apply