Functions / Responsibilities

JD for the role " Customer Care" please find the attachment. The details for the same are as follows-
1. Place: Bangalore
2. CTC: 300,000-350,000 LPA

About Us: We, at VOGO, are building India's largest transportation company. Vogo is a dockless
scooter rental company which lets customers rent scooters for short one-way trips. Our VOGO box is
attached to each scooter and lets customers access the key without any human intervention and
start riding. We are the fastest commute option available today in India at a fraction of the cost of
other alternatives. Currently available at limited pick up and drop off points across Bangalore and
Hyderabad. Vogo has received a round of funding from Ola (The largest ride sharing company in
India), Pawan Munjal of Hero Motocorp, Matrix and Stellaris and is growing very rapidly.
Why does a customer use VOGO?: Today, we all regularly experience the inconvenience of waiting
for 15 min for an expensive auto or cab to just take us for a 15-minute ride. Not anymore: just walk
up to our VOGO scooter next door, press OTP to start and then reach your destination in 10 minutes
at half the price of a cab or auto.
Founding Team: Alumni of IIM Ahmedabad, IIT Bombay, and ESSEC, Paris with leadership experience
in business, ops & tech across Flipkart, Amazon, Housing, Zoomcar, Lazada.

Customer Care
-Flexible with rotational shifts & week offs.
- Good communication skills with Hindi & English
- Written skills in English (Email etiquette).
-Prior exp with Customer support (Max of 12 months)
Candidate is expected to work with the CC team, handle calls, emails, work on escalations.

CONTACT DETAILS : ishaan.davar@vogo.in

https://vogo.in/

Apply