Functions / Responsibilities

Senior Leadership Development
Consultant
Bengaluru, Karnataka, India Full-time
Position: Senior Leadership Development
Consultant

Job Summary:
As a Leadership Consultant (LC) you will be responsible for delivering our training
programs through analysis and consulting. We work with our client partners to help
them assess, develop and engage talent via our award winning products and
solutions. We also work on organizational and individual development, offering
numerous strengths-based solutions that help individuals and teams grow their
potential. You will interact with our client partners, from executives and senior
leaders to HR and talent management teams, utilizing our solutions and products,
business perspectives and expertise to support them.
There are two main functions of this role – Consulting and Analysing.
• As a Leadership Consultant, a substantial portion of your time will be spent
analyzing the client’s need in-depth through stakeholder interviews. You will then
present your inferences and solution recommendation via a (DDD) Detailed Design
Document that should be reviewed and signed off by the client partner. You will also
be responsible for the content quality, overall solution design and the Net Promoter
Score(NPS). This is the core responsibility for this role.

Other aspects of this role will be to:
• Deliver high quality work that meets expectations for timeliness, accuracy and
completeness.
• Manage project teams and/or a work-stream within a larger project. Typically,
projects may last several weeks to months.
• Begin to develop client network, proactively reaching out to clients and prospects to
discuss issues and needs and forming productive relationships.
• Actively participate in sales activities for up/cross selling.
• Identify trends, collate and distribute industry research/analysis to contribute to
colleagues’ understanding of the issues. (Product/Sales/Engineering Teams).
• Evaluate how customers use KNOLSKAPE’s products/solutions & identify
efficiency and effectiveness gains.

• Continue to develop a strong internal network to receive guidance, leverage
resources, identify additional sources of project work, etc.
• Develop a broader understanding of our standard offerings. Own two key metrics,
Product/Solution Adoption and Customer Reference-ability.
The ratio between analysis and consulting depends on the portfolio size one grows
as a consultant, their talent and career desires.

Key Responsibilities:
• Serve as a trusted adviser to the client partner to help improve their talent
development and retention efforts. Have transparent conversations with clients and
challenge them to take creative approaches to their talent management solutions.
• Listen, analyze and recognize client needs. You will partner with clients to build
solutions to meet their unique situation and improve organizational performance.
• Consultants must have the ability to anticipate, analyze, and resolve issues that
have the potential to jeopardize client outcomes and the client experience.
• Manage clients’ custom requirements & deliverables. As a consultant, you will be
responsible for change management & designing the appropriate materials to meet
the audience and purpose.
• There is a strong collaborative aspect when serving on a client team to develop and
implement client solutions. As a member of a client team, you will serve as the
subject matter expert for our senior leader solutions and help facilitate strong client
partnerships at the senior leader level. You can play an instrumental role in
identifying metrics or other areas of opportunity to measure learning/training
outcomes that allow client partners to see ROI.
• As a consultant we want you to be able to contribute and enhance both the industry
and our organization’s thought leadership. It will be important for you to stay current
on research and industry trends. As you grow in your role opportunities may arise for
you to contribute to white papers, blog posts or provide speaking platforms at
conferences.

To Be Successful In This Role, You Must
• Be willing and open to learning.
• Demonstrate highly effective interpersonal, listening, writing and presentation skills.
• Take initiative and respond quickly to client requests and completely own customer
success.
• The Leadership Consulting team is extremely fast paced. You must have the ability
to focus, work under pressure and deliver client results under tight deadlines.
• Be able and willing to travel to meet client’s needs.
• Proven ability to coach & mentor team members.

EXPERIENCE & OTHER QUALIFICATIONS
• At least 6 – 10 years of experience in developing content for Corporates, Designing
Courses, including leading a team.

Duration: Full time
Location: Bangalore
About KNOLSKAPE
KNOLSKAPE is an end-to-end learning and assessment platform for “accelerated
employee development". By leveraging experiential technologies, industry and
business contextualization, and rich talent analytics, KNOLSKAPE can accelerate
learning and development in an engaging manner to help improve business
performance.

More than 300 clients in 20 countries have benefited from KNOLSKAPE's award-
winning experiential solutions. Using artificial intelligence, business simulations,

gamification, machines learning, mobile, videos and virtual reality, KNOLSKAPE
delivers transformative experiences for the modern learner and the modern
workplace.
KNOLSKAPE is a 110+ strong team with offices in Singapore, India, Malaysia, and
USA serving a rapidly growing global client base across industries such as banking
and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure,
pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall
awards, and has been recognized as a company to watch for in the Talent
Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by
Bersin by Deloitte.

CONTACT DETAILS : zaheer.baig@knolskape.com

https://www.knolskape.com/

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