Functions / Responsibilities

Functions/Responsibilities

• You will ensure that our players' queries and/or concerns are duly addressed while our operational activities.

• Seamlessly forefront to provide our players with the best gaming experience on our webs and mobile apps.

• You will work closely with several different teams like the product team, the engineering team and the QA team to take all the necessary steps in addressing player concerns in a timely manner.

• You will be responsible for the improvement in process/user experience and operations protocols and make our team more efficient.

Skills required

• 0-2 years of experience

• Must be customer-focused, and willing to resolve the customer issue.

• Strong customer interaction skills and ability to work in a variety of customer situations.

• Ability to solve complex problems quickly, inventively and resourcefully.

• Good working knowledge of computers and the Internet; strong ability to develop new skills.

• Avid Internet User, with a strong inclination towards technology.

• Highly motivated and energetic team player, with excellent interpersonal skills.

• MUST have strong Verbal and Written communication skills

About Us: ( http://www.playsimple.in)

PlaySimple is India's fastest growing gaming company. We were founded in 2014 with a vision to create simple yet impactful social word games and funded by SAIF Partners and IDG Ventures. Since our inception, we have built a network of words games which are defined by their educational aspect and superior designing. Two of our initial games - GuessUp and WordTrek have together garnered more than 10 million downloads. Today, our product portfolio consists of successful games like Daily Themed Crossword, WordTrek, WordTrip, WordJam WordWars and GuessUp, all of which are available across platforms. These games have collectively crossed a multi-million player base.

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