Functions / Responsibilities

Who are we?

A true Indian MNC, operating out of 17 countries across Asia and Africa, we serve one in every 25 people on this planet. We aim to work towards our vision, driven by our values of AIR - Alive, Inclusive and Respectful. Being the world’s 3rd largest telecom service provider, we believe in providing our employees with an inspiring and motivating environment.

Purpose of the Job:

This role is responsible for project management and service delivery of all products & services.

• Project management, planning and scheduling implementation of MPLS services.


• On Time, within budget Implementation of the complete project


• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.


• Enhance service delivery experience for the customer & revenue for the organization

What will you do?

• Customer engagement & communication


• Project kick off meeting/call with Customer


• Resolution of customer dependencies


• Share Project Plan with the customer


• e2e tracking & monitoring of project delivery


• Proactive & timely project status update to the customer


• Project Stage tracking & ensure timely delivery


• Project follow ups, escalations and constraint resolution


• Delivery of third party media/bandwidth


• Customer CPE integration & testing


• Schedule planned activities with the customers


• Accelerate & Maximize revenue by faster deployment of project

Major Challenges :

• Handling day to day challenges such as capacity constraints, material readiness with factories and timely resolution to ensure faster delivery within customer RFS.


• Handling non feasible, copper constraint orders

 

Our Culture Code

All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

You are an ideal FIT if you have

• Good understanding of project management concepts and methodology


• Excellent relationship management with customer, cross functional team


• Good  written and verbal communication skills


• Good understanding of products, services


• Good planning & execution skills


• Can do attitude & problem solving skills


• Quick thinking & analytical ability


• Process orientation and eye for detail


• Result Orientation

Qualification & Experience

Must Have: 2 – 6 years project execution experience in Telecom/ISP industry

Sound understanding of telecom technology, products & services

Must Have:--

• Diploma Technical, preferably B.E/B.Tech


• Qualify CS Hiring Test


• Strong communication skills


• Strong planning and execution skills

Preferable:

PMP Certified

CCNA/CCNP

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