Functions / Responsibilities

Description

About Almabase

We are on a mission to make education affordable to everyone by helping universities & schools build better relationships with their alumni, which leads to increased donations.

We believe in

1. Democratising quality education: Quality education is a great equalizer. When many students receive scholarships to access education because of alumni generosity they pay-it-forward when they have the capacity to do so. We derive our inspiration from actions like this
2. Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission of democratising quality education. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
3. Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance. Our recent WFH policies reflect this belief.

Our impact so far

• 3 million alumni connected
• 450,000 students impacted
• $3 million donations raised
• 54 million engagement opportunities created
• 32 months since profitability
• Achieved with a nimble team of 24

The Opportunity:

Almabase is looking to hire a Sales Development Rep (SDR) to join their growing sales team. An SDR is the first voice of the company to potential customers. Your role will be to seek new business opportunities with schools, colleges and universities in USA by contacting and developing relationships with potential customers through various channels.

Once a prospect has sufficient interest and wants to explore our solution, you will introduce them to an Account Executive (AE) who will be responsible for handling that relationship until they sign a contract. When in-person conferences start again, you will have opportunities to travel to USA and represent the company.

Our ideal candidate is early into their career (< 3 years experience), is confident, can communicate clearly, and has a passion for sales.

Compensation

Total Salary: Rs. 7 to 10 lakhs per annum (base plus commissions)

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that the only market you will be selling into in this position will be the US. So you are expected to work during US hours - 4 PM to 2:30 AM IST (approx.)

Responsibilities:

• KPIs - Number of sales qualified leads (SQLs), $ pipeline created.
• Reach out to decision makers at relevant universities and schools in USA using various outreach methods including emails, phone calls and LinkedIn. You will be provided with a list of institutions to reach out to every month by the SDR manager.
• Your primary responsibility is to engage those people, understand their needs, provide them helpful information and handle that relationship until they are interested enough to explore our solution.
• You will also be required to chat with website visitors occasionally to answer their questions and convert them into qualified leads.
• Use CRM (Hubspot) to maintain and report on your activity and outcome metrics.
• Participate in regular meetings to share progress, identify blockers and improve performance.

You will be supported by:

• A dedicated research team creates a database of potential customers, so a majority of your time will be focused on outreach and engagement, not on researching and finding contacts to reach out to.
• A marketing team that is constantly creating case studies, educational content and newsletters to support your outreach.

Requirements

Skills & Experience:

• Early into career ( < 3 years work experience). Freshers are also accepted.
• Excellent written and verbal business communication skills.
• Any experience in SaaS sales to the US geography is a bonus.

Personality traits:

• Fun & confident personality. Loves to meet new people and build relationships.
• Pays great attention to detail, loves taking notes and maintains discipline with CRM.
• Willingness to take feedback and learn new things quickly.
• Highly motivated to work at a scaling startup.
• Exploring relevant sales opportunities beyond monthly lists (prospecting, making connects)
  
  

What will a typical quarter look like?

• At the beginning of each month, you will work with the SDR manager to analyse the results of your outreach during the previous month and understand what worked well and what didn’t. You will also learn from the results of other SDRs.
• You will also then identify which list of institutions you will be reaching out to that month, and what the messaging will be.
• You will typically be working on engaging about 300 - 400 institutions each quarter.
• On a typical day, you will spend 2 hours writing and responding to emails that you would have received, 2 hours calling/connecting on LinkedIn, and 2 hours adding new people to your outreach. You will roughly spend 1 hour per day on meetings with the SDR team and the larger sales & marketing team.
  
  

What will make you successful in this role?

• Discipline - The most successful SDRs are very disciplined with their day to day activities. Ensuring you are making enough calls, sending enough emails, LinkedIn connects is half the battle won.
• Persistence - The quality, consistency and frequency of follow-ups after initial outreach separates the average SDRs from the best.
• Articulating value prop - You need to have conviction and clarity on the value our solution offers to potential customers. This will enable you articulate clearly and also handle objections raised by the prospect.
• Competitive and like to win - You want to win and are willing to work hard to get there. You are open to learning from others that are succeeding.
• Objection Handling - You need to be able to hold natural conversations while handling objections that prospects share with you.
  
  

How will we set you up for success in this role?

• We will provide you with detailed training to give you a head start into the world of alumni relations and educational fundraising. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, emails, and existing marketing materials. Our CRM is a treasure trove :)
• We will provide you training as well as resources to learn SDR best practices in SaaS.
• We will provide you a playbook of how we do things currently. This includes how to use the CRM (Hubspot), call scripts, and email templates.
• During the first 8 weeks, you will have one-on-one calls with each person in the sales & marketing team to get to know them. You will also be involved in role-plays with current sales team to prepare you better for the actual calls.
• Our audience is generally very friendly and generally more receptive to conversations than most other industries. Part of their job is to build relationships so they're naturally more open to new relationships.
• You will be involved in a monthly one-on-one with the SDR manager to discuss feedback and scope of improvement, apart from regular mentoring by the rest of the sales team and CEO.
  
  

Why should you join Almabase?

SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact. Knowing that the work you do everyday improves accessibility to education for millions of students is highly motivating - it’s what keeps us going too.

Benefits

This is what our team members enjoy the most about Almabase:

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you. This article does a fantastic job of articulating the growth mindset we're trying to develop.
• Great Salary & Equity: For our top performers and leaders, we grant stock options. As Almabase continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worthwhile when the personal goals are nurtured with equal importance. We will support you on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Almabase gives you that opportunity to experience it all first hand.
• Food & Snacks: You’ll never have to worry about your hunger pangs. We provide tasty home cooked food & snacks at all times of the day. Obviously this is applicable when you are in office only :)
• Health insurance: We offer health insurance coverage for you & your dependents.
• Unlimited leaves & work-from-home: There is no ceiling to the leaves or work from home days. Our only policy is that you use your good judgment. We only care about the work being effective and on-time. Do it from wherever you want to do it.
• The comfort of home: On a tiring day, if you want to take a break on a bed or if you want to jog & take a shower at work or play your heart out on PS4.
• Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive. Subscription to an emotional wellness coach, team bonding activities like quizzes, games, and more.
  
  

If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Almabase!

https://apply.workable.com/almabase/j/23AB73703E/

Apply